Design

Accessibility Compliance
We ensure that the system complies with relevant accessibility standards and regulations – BS 8300. This includes proper placement of components that are reachable by all users.

Ease of Use
All activation and reset units should be intuitive and require minimal effort to operate. Clear and simple instructions should be visible near activation points.

Visibility and Audibility
Alarm indicators (both visual and auditory) must be highly visible. Visual indicators should be bright and preferably using contrasting colours. Similarly, auditory signals should be loud enough to be heard in all environments.

Reliability and Maintenance
Regular testing and maintenance protocols are essential to ensure the system’s reliability. Check all components, including the pull cords, alarm indicators, and communication systems, to ensure they are operational at all times.

Integration with Other Systems
The WC alarm may be integrated with the broader building management system, including fire alarms and security systems, to provide comprehensive safety coverage.

Privacy and Sensitivity
It is important that alarm notifications maintain the dignity and privacy of the user. Alerts should be direct and discrete to responsible staff members, minimising unnecessary public attention.

Supply & Installation

Strategic Placement
Position alarm pull cords and buttons where they can be easily accessed from multiple positions within the WC, such as beside the toilet and near the floor. Reset buttons should be placed at a height accessible for users in wheelchairs.

Clear Instructions
Install clear and comprehensive instructions (in multiple languages and formats, including Braille where applicable) near each alarm activation point, informing users on how to use the system.

Training
Ensure staff are adequately trained on how to respond to WC alarms promptly and appropriately. Regular drills and training sessions should be conducted.

Signage
Clearly marked signs indicating the of the WC alarm system should be provided, must include instructions and should be visible both inside and outside the WC.

Innovation

Silent Alerts
Capability for users to trigger a silent alarm alerting staff without causing an audible sound within the WC, ensuring discrete assistance.

Mobile Integration
Integration with mobile devices or apps for staff, enabling communication and rapid response even when away from the central control panel.

Analytics and Reporting
Advanced systems may feature analytics to monitor usage patterns, alarm frequency, and response times, aiding continuous improvement and better resource allocation.